Return Policy & Limited Warranty
All refunds and exchanges must be done within 15 days of purchase date, original receipt must be presented, and are subject to warehouse approval. A 15% restocking fee will be deducted on all approved refunds. No fee will be applied on store credits or exchanges when enrolled in Super Stone Inc. Loyalty Program. All sales are final and not returnable on:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the use of your data; and
- Tools & Deck Drains
- Tampers & Mats
- Sprayers
- Tape
- Stamping Film
- Liquid Colorant
- 1 gal Super Cleaner Degreaser
- Epoxy Portion Packs & 3/4 Kits
- Samples & Metallic Powders
- 1 gal Strip It Off
- 1 gal Stains/Dyes
- Pigments that are 1lb and specially weighed out
- Custom, Made-To-Order, or Special Products & Mats
- Opened, Damaged, or Wet Packages
Limited Warranty
Since no control is exercised over product use, Super Stone® only warrants that this product is of consistent quality within manufacturing tolerances. Super Stone solely and expressly warrants that this product shall be free from defects in materials and workmanship for one (1) year from the date of purchase. Seller’s and manufacturer’s obligation under this warranty shall be limited to refunding the purchase price of the portion of the material proved to be defective and this shall be the sole and exclusive remedy available and buyer shall have no claim for incidental or consequential damages. Any warranty claim must be made within one (1) year from the date of the claimed breach. NO OTHER ORAL OR WRITTEN REPRESENTATION OR STATEMENT OF ANY KIND, EXPRESSED OR IMPLIED, NOW OR HEREAFTER MADE IS AUTHORIZED OR WARRANTED BY SUPER STONE, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Super Stone will not be liable for special, incidental or consequential damages, including for delays or lost profits. Any installation of Super Stone products which fails to conform with such installation information or instructions shall void this warranty. Buyer shall be solely responsible for determining the suitability of Super Stone’s products for the Buyer’s intended purposes.